Our Client is listed on Bursa Malaysia and is a provider of end-to-end electronic payment (“e-Payment”) solutions for banks and financial institutions, merchants and card issuers with operations in Malaysia. They design and develop end-to-end Fintech Services and Non-Fintech Services. In line with company growth, they are seeking fresh graduates to those with up to 3 years' experience in Java application support. Guidance and training are provided with a chance to be involved in exciting digitalization projects at the forefront of the industry!
Our client is seeking talented fresh graduates or 1 - 3 years' experience software engineers with Java application support skills
Compulsory experience
Our client is seeking talented fresh graduates or 1 - 3 years' experience software engineers with Java application support skills
What You Will Do
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Carry out monitoring and maintaining day to day operation and escalate reported fault/bug to developer/respective individual/team members.
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Provide guidance to staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
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To provide support, including procedural documentation and relevant reports.
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Perform trouble shooting by following diagrams and written instructions/SOP (Standard
Operation Procedure) to resolve fault reported by Customer Service and Customer
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To support the roll-out of new applications and documentation and resolve fault/bug using programming skills.
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To respond within agreed, SLA (Service License Agreement) time limits to call-outs
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Work closely with Customer Services/ Operation Team / Finance Team / Sales Team and Software
Developer Team
What You Need:
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Candidate must possess at least bachelor's degree, Diploma or Professional certification in Computer Science/Engineering or related.
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Fresh graduates applicants are encouraged to apply. Structured training & guidance is provided.
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Excellent verbal and written communication skills in English
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Knowledge in Java and SQL query is an advantage.
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Self-reliant, independent and a team-player, ensuring the support team aware of the deliverables and service levels.
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Willing to work standby on night support (rotational weekly basis)
What's On Offer:
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Offered Salary
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Up to RM 3,700
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Working hours
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Monday - Friday, 8.30 am – 6.00 pm
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Type
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Work Location
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Permanent
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Subang Jaya, Malaysia
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Offered Benefits
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Medical, Dental, Optical and Insurance Coverage, Significant growth opportunities with training and coaching, Highly supportive of growth culture, Annual bonus-based performance
Public transportation available; USJ21 LRT station within walking distance