OUR CLIENT is a highly rated polished all-suite hotel with features such as an outdoor infinity pool, a trendy cafe & rooftop rainforest garden. In line with their desire for continuous service & operational improvements, they are looking for an experienced IT Manager with strong leadership abilities to take on responsibility for the day-to-day support and security of all IT systems, business systems, office systems, computer networks, and telephony systems throughout the hotel.
At least 5 years’ experience in IT role within hospitality field or equivalent, with at least 2 years of supervisory/managerial experience. Good IT networking fundamentals, IT security and device configuration is required.
Compulsory experience
At least 5 years’ experience in IT role within hospitality field or equivalent, with at least 2 years of supervisory/managerial experience. Good IT networking fundamentals, IT security and device configuration is required.
What You Will Do
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Responsible for overseeing and handling all hotel IT services including network configuration, servers, workstations, networking equipment, PABX, email accounts, and support for the underlying server/desktop infrastructure.
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Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems (PMS), Point of Sale (POS), IPTV, Telephony systems and other software vendors.
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Troubleshoot hardware and software problems.
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Carry out Root Cause Analysis on IT problems.
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Monitors and maintains proper inventory of hardware and software license.
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Prepare Policy & Procedures for the IT Department and for the user department including Preventive Maintenance Schedule for all IT hardware & Software.
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Implement industry best practices on IT Security Policies and ensures thorough regular staff training.
What You Need:
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A Degree or Diploma in Information Technology field or equivalent with at least 7 years’ experience in IT role within hospitality field or equivalent, with at least 2 years of supervisory/managerial experience.
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Effective verbal and written communication skills in both English & Bahasa Malaysia.
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Must have strong IT networking fundamentals, general network setup, IT security and device configuration knowledge.
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Good knowledge of server hardware, Disk storage technology, I/O devices.
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Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
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Knowledgeable in industry best practices and IT policies.
What's On Offer:
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Offered Salary
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Up to RM 6,000
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Working hours
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40 hours per week
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Type
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Work Location
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Permanent
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Shah Alam
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Offered Benefits
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Performance Bonus, Free-meals, Medical reimbursement and more!
Ease of access: Central HQ location