Webmethods Application Support Specialist





Multinational, Global IT Shared Services

Must have skill(s) : 

Cyberjaya, Malaysia

At least 5 to 8 years of working experience in Webmethods and/or BPM Application Support and ITIL Process, with experience in Oracle db.

About the Client:

As a Senior Application Support Specialist (Webmehtods), you will provide consultation, guidance and problem solving expertise with respect to complex technical issues. You need to ensure the software applications environment is well developed and maintained with high quality.
As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.

What This Role Involves:

To provide advice and identify opportunity within the organization and partners.

Assist with quality assurance of activities and educate less experienced colleagues in related areas.

To provide advice and identify opportunities within the organization and partners.

Be responsible for the adoption of new software releases from systems development staff or software suppliers and ensuring the continued support of the service thereafter.

Liaises with staff for the development of system enhancements to overcome known problems or further fulfil user requirements.

Act as Service Owner for regional service, Global or Top Service By Revenue.

Be assigned to specific project related tasks by Project Manager.

What You Need:

Degree in Computer Science, Information Systems or equivalent experience.

At least 5 to 8 years of working experience in Application Support and ITIL Process.

In depth knowledge of Webmethods and BPM.

Good exposure on Linux / Unix and Shell Scripting.

Experience with Oracle db.

Must be able to provide 24x7 on call rotational support.

What's On Offer:

  •   Offered Salary


Up to RM 9,500 + RM 1,000 Allowance

  •   Working hours

  •   Type             


Shift Work: APAC & EU (24x7)



  •   Work Location 


Cyberjaya, Malaysia

  •   Offered Benefits


Meal Cards, On-Going Professional and Technical Training and Certifications, Choose Any Day for Your Vacation From Earned Public Holiday (Saturday and Ad Hoc), Smart Casual Everyday, Global Internal Job Opportunities Available, Unlimited Outpatient Medical, Home Office Possibilities

Ease of access: Central HQ location

To apply, send your latest updated resume to apir@idealreliance.com

or Click                             to deposit your resume.

Date :


Job ID :





Ideal Reliance Sdn Bhd 

Agensi Pekerjaan Ideal Reliance Sdn Bhd 

(Human Capital Management & Outsourcing Services)

66 Mezz., Jln SS21/39, 

Damansara Utama,

47400, Petaling Jaya,

Selangor, Malaysia

t: (+6) 03  7731 0086 / 7729 6201

Em: apir@idealreliance.com