Compulsory skills

Information Technology

Senior Application Support Specialist (SSIS)

Cyberjaya, Malaysia

Multinational, Global IT & Business Hub

Our Client is a Global IT & Business Hub supporting an international logistic company. The Solution Support team is looking for a new team member.

You will provide application support & deployment, ensuring maximum availability and minimal disruption, to a range of fully home-grown to fully outsourced integration-layer solutions that connect multiple global Business Units. You will have chance to work with old and new platforms and see how these allow the group to deliver millions of items worldwide, on time, every time.

The position reports to the Manager of the Business Reporting & Data Integration support team.

Working experience with troubleshooting integration issues in Microsoft SSIS and deploying packages with strong knowledge in MSSQL.

Compulsory experience

Working experience with troubleshooting integration issues in Microsoft SSIS and deploying packages with strong knowledge in MSSQL.

What You Will Do

You will act as SME and Service Owner for the solutions under your responsibility and provide support and consultation to business users and other stakeholders inside and outside IT Services.

Act as technical escalation point, work on the longest-running, most critical and/or most complex issues, by coordinating the resolution activities and communicating with the stakeholders, including senior management.

Liaise closely with architects and developers when introducing or upgrading systems, services or features, by identify and mitigate related risks, coordinating the knowledge transfer within your team, and leading a comprehensive and successful TAT, RTP & hypercare.

Take end-to-end ownership of production and test environments, ensuring vulnerabilities are addressed, and planned changes cause no unplanned disruption.

Maintain and improve the current automation scripts in place, with the help of our automation champions and our RPA frameworks where applicable.

Proactively identify and coordinate improvement initiatives that can benefit team and customer, in particular in terms of system documentation and automation.

Work with the team on taking turns in providing on-call support and planned change activities out of office hours.

What You Need:

Working experience with troubleshooting integration issues in Microsoft SSIS and deploying packages with strong knowledge of MSSQL

Basic knowledge of Windows Server troubleshooting.

Strong risk management and experience in impact analysis during troubleshooting, change management and on-boarding.

ITIL knowledge, in particular around Incident, Problem and Change Management.

It would be an added advantage if you have knowledge of C# or VB.NET

It would be an added advantage to have experience with using and designing solutions with any of the following: Automic, Splunk, Zabbix, ElasticSearch

What's On Offer:

  •   Offered Salary

:

Up to RM 13,000 + RM 1,000 allowance

  •   Working hours

:

40 hours spread over 5 days a week based on rotational shift.

  •   Type             

:

Permanent

  •   Work Location 

:

Cyberjaya, Malaysia

  •   Offered Benefits

:

Health insurance coverages, Work-From-Home & more staff perks!

Ease of access: Central HQ location