Compulsory skills

Information Technology

Senior Application Support Specialist (JDA WMS)

Cyberjaya, Malaysia

Multinational, Global IT & Business Hub

Our Client is a Global IT & Business Hub supporting an international logistic company. In line with business requirements, they are looking for talented and passionate Senior Application Support Specialist (JDA WMS) to take on providing consultations, guidance and problem solving expertise in the team supporting business and mission critical services supporting global services.

5-8 years of working experience in JDA WMS Application Support and ITIL Processes with good exposure on Linux / Unix and Shell Scripting.

Compulsory experience

5-8 years of working experience in JDA WMS Application Support and ITIL Processes with good exposure on Linux / Unix and Shell Scripting.

What You Will Do

Work as 2nd level (L2) support for business and mission critical applications/services available regionally (Europe) and globally.

Responsible for whole Application/Service lifecycle from initial project phase to release to production.

Support Incident, Problem and Change Management process.

Monitor supported services to be ahead of potential issues.

Liaise with application developers to overcome known problems and improve the service quality.

Be ready for on- call support in the team (rotational within the team).

Work in cooperation with IT Services internal teams (database, network, operating system administrators and developers etc.) to maintain internal applications with minimal disruptions to the production environment.

What You Need:

Degree in Computer Science, Information Systems or equivalent experience with 5-8 years of working experience in Application Support and ITIL Process.

Good exposure on Linux / Unix and Shell Scripting.

Experience with JDA WMS application support.

Able to provide 24x7 on call rotational support shifts.

Possess ITIL foundation and project management techniques with analytical skills and ability to get quickly from problem to solution.

Applications you will use: Unix command, Shell Scripting, Oracle SQL, JDA WMS

What's On Offer:

  •   Offered Salary

:

Up to RM 9,500 + RM 1,000 Allowance

  •   Working hours

:

Rotational Shift of 40 hours spread over 7 days a week.

  •   Type             

:

Permanent, Open to Expatriates in Malaysia or willing to relocate to Malaysia

  •   Work Location 

:

Cyberjaya, Malaysia

  •   Offered Benefits

:

Health insurance coverages, Work-From-Home & more staff perks!

Ease of access: Central HQ location