Principal Application Support Specialist (Unix/Shell Scripting/Oracle)





Multinational, Global IT Shared Services

Must have skill(s) : 

Cyberjaya, Malaysia

At least 8 - 11 years' experience in L2 application support. Technical Skills Required: Unix/Linux (Advanced) , Bash (Advanced), Python(intermediate/Advanced), Java (intermediate/Advanced), SQL (Advanced), Informix or Oracle (one Database knowledge should be at Advanced level), Shell scripting (Advanced)

About the Client:

Our Client is an IT Shared Services supporting an international logistic company with over 1400 highly skilled IT professionals working in a friendly, multicultural environment of 26 nationalities in Cyberjaya. In line with business requirements, we are looking for an experienced Senior Application Support Specialist to provide consultation, guidance and problem-solving expertise with respect to complex technical issues. You need to ensure the software applications environment is well developed and maintained with high quality. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.

What This Role Involves:

In this role, you will be required to be technically strong, ability to learn new skills quickly and develop/implement and be part of Express Finance Service Reliability Team.

Ability to deploy applications as per the standard process, including patches and upgrades.

Analysis of functional, technical and business requirements to help contribute to the design, build and implementation of the solution.

Plans, executes and supports implementations so the applications themselves are deployed with minimal disruption to the production environment and with almost no supervision.

Liaise with staff responsible for the development of the system to overcome known problems and related bugs. Interface and give guidance to the development team.

Specify requirements for environment, data, resources and tools (including testing suite).

Learn Business knowledge, application technical details, related infrastructure and able to work on sprints to deliver on basis on detect, prevent and resume.

What You Need:

Degree in Computer Science, Information Systems or equivalent experience.

At least 8–12 years working experience in performing L2 application support of large enterprise application.

ITIL Foundation and project management techniques.

Experience in (Express) Finance, specifically Billing and Pricing Application (Advantage).

Stakeholder management between users and technical teams and Very good communication skills in English.

Technical Skills Required: Unix/Linux (Advanced) , Bash (Advanced) , Python(intermediate/Advanced) , Java (intermediate/Advanced) , SQL (Advanced) , Informix or Oracle (one Database knowledge should be at Advanced level) , Shell scripting (Advanced)

What's On Offer:

  •   Offered Salary


Up to RM 13,000 + RM 1,500 allowances

  •   Working hours

  •   Type             


3 Rotational Shift (Morning, Noon, Night) / On-call


Permanent Position

  •   Work Location 


Cyberjaya, Malaysia

  •   Offered Benefits


Meal Cards, On-Going Professional and Technical Training and Certifications, Choose Any Day for Your Vacation From Earned Public Holiday (Saturday and Ad Hoc), Smart Casual Everyday, Global Internal Job Opportunities Available, Unlimited Outpatient Medical, Home Office Possibilities

Ease of access: Public transportation available

To apply, send your latest updated resume to

or Click                             to deposit your resume.

Date :


Job ID :





Ideal Reliance Sdn Bhd 

Agensi Pekerjaan Ideal Reliance Sdn Bhd 

(Human Capital Management & Outsourcing Services)

66 Mezz., Jln SS21/39, 

Damansara Utama,

47400, Petaling Jaya,

Selangor, Malaysia

t: (+6) 03  7731 0086 / 7729 6201