Compulsory skills

Information Technology

PMO Manager

Petaling Jaya, Malaysia

Regional Delivery Centre for Multinational Telecommunications Company

Our Client is a Regional Delivery Centre (RDC) to Multinational Telco and is looking for a dynamic PMO Manager. This is an exciting role where you will report to a Senior Operations Manager and directly manage a team of PMO Coordinator/Senior Coordinator. You will lead 5 major topics: 1) Governance 2) Assurance 3) Consulting & Optimization 4) Business Administration 5) Leadership & Management

Prior experience in a PMO management role would be important to your success in this role.

Compulsory experience

Prior experience in a PMO management role would be important to your success in this role.

What You Will Do

Governance – Ensuring all Governance services provided by the team are effective, performed to the agreed cadence, and are continuously improved through implementation of best practices, innovation and optimization techniques to improve business and client outcomes, as well as operational efficiency. In addition to the above, this role is also responsible for performing Project Stage Gate reviews, State and Regional level Project Review Boards, attending and participating in War Rooms, Systemic Issue reviews, Sign off Forums for solutions, as well as developing new Policies, Processes, and Frameworks as required.

Assurance – Completion of Project Audits and provide recommendations to rectify areas of concern, review and provide solutions to address systemic issues identified throughout processes and activities, manage IP and Knowledge assurance through Knowledge Sharing sessions and management of key information and artefacts, as well as provide Management Information and Insights to support Decision Making by senior leaders.

Consulting and Optimization – Involvement in business wide transformation activities to provide Subject Matter expertise, leading of continuous improvement initiatives, leading optimization initiatives to optimize activities and operational efficiency with direct and virtual teams; as well as involvement in the transition in of new activities into the team and offshore as appropriate.

Business Administration – Ensuring all Business Administration services provided by direct and virtual team members meet expectation as well as continuously drive efficiency and first-time resolution.

Leadership and Management – Direct management of analysts and other roles as required, as well as indirect leadership of virtual teams. This also entails coaching, mentoring, performance reviews, enacting development plans, resolving issues, and driving employee engagement.

Data driven / led approach to solving systemic issues and complex business challenges.

Maintenance of ISO9001 Certification for the Professional Services team through Assurance outcomes, Improve Quality of in-flight projects and programs of works, and improve Forecast accuracy of Projects.

What You Need:

A diploma or degree or P30 Foundation and/or PMBOK or Prince2 or equivalent.

At least 7 - 10 years’ experience in a PMO / P3O / EPMO Management role.

Business Improvement and/or transformation experience.

Stakeholder Management.

People Management.

Added advantages: CCNA, ITIL, CAPM, PMP, PRINCE2

What's On Offer:

  •   Offered Salary

:

Up to RM 10,000

  •   Working hours

:

Mon-Fri: 6.30AM-4PM , Fri : 6.30AM-3.30PM

  •   Type             

:

Permanent

  •   Work Location 

:

Petaling Jaya, Malaysia

  •   Offered Benefits

:

Health insurance coverages, Work-From-Home & more!

Ease of access: Central HQ location