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As Network Specialist (IP Transition Manager), you play an integral role in end-to-end Telco and ICT transition and operational support. You provide valuable transition and operations management and help to on-board customers from Telco networks.

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You will create low level design document for Transition Plan and act as Technical Focal during Transition phases.

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Provide technical escalation support during transition activities and provide client-focused operations support within Company by working closely with various internal support teams.

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Documents client’s ICT environment and operations for better support and understanding.

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Provide Service Request (SR) assessment, advice and support, and periodic reports to client with the status of SRs.

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Ensure the RFO / Incident report is produced within the required timeline, and provide inputs to Problem Management team.

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For major incidents, work with Major Incident Management Team to lead and coordinate with the respective resolver groups including 3rd party vendors until incident resolution; and
escalate to resolver group’s management where necessary.

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Possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering
(Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

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At least 3 of the following skill(s): OSPF, BGP, MP-BGP, MPLS, TE, QoS, IP VPN.

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At least 5 year(s) of working experience in the related field is required for this position.

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At least already an experienced Tier-2 or Tier-3 Network Engineer.

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Background in IP Core Network, Enterprise Network, IP/MPLS backbone network experience will be advantageous.

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CCNP or CCIE certification will be an added advantage for this position.