Compulsory skills

Information Technology

Head of Technical Department (Technical Lead)

Petaling Jaya, Malaysia

Professional IT Services

Our Client is an IT solutions & services provider specializing in Infrastructure (network, security and IP Telephony) and Management Tools (IT service management and customer engagement solutions). In line with their business expansion plans, our Client is looking for a Technical Lead. You will oversee a team of technical personnel including but is not limited to Presales, Engineering and Technical Support. You will lead technical topics, engineering teams and troubleshoot technical issues that involve engineering tasks, product releases and enterprise projects.

CCIE certified with a demonstrable experience of Voice over IP designs with in depth knowledge of communication systems such as CUCM.

Compulsory experience

CCIE certified with a demonstrable experience of Voice over IP designs with in depth knowledge of communication systems such as CUCM.

What You Will Do

Provide technical leadership for technical personnel allocated tasks, delivering projects through design, and ensuring the required governance is applied.

Successful delivery of Voice designs and projects including Logical Architecture, Service designs, network design, and configuration.

Successful delivery of Network designs and bids including network architectural design description documents, network architecture diagrams, IP Addressing/Sub-netting design, cable schedules and diversity plans.

Manage customer requirement and produce system requirements and proposals.

Develop associated project and solution specifications, provide support for onsite installation and test, and support for integration & system testing.

Ensure that all technical personnel are trained to the appropriate levels in order to be able to carry out their roles competently and successfully.

Provide technical support and mentorship to early career team members.

What You Need:

A bachelor’s degree in relevant engineering discipline or other numerate subject or equivalent experience with at least 8 years of technical industry experience with at least 2 years in a leadership role.

A demonstrable experience of Routing & Switching technologies and/or Voice over IP designs with in depth knowledge of communication systems such as Cisco Unified Communications Manager (CUCM).

A demonstrable broad experience of Network Communication Systems and Architectures, especially LAN/WAN architectures and network security, associated with telecommunications industry.

Experience in the configuration of third-party SIP devices including industrial telephony.

Strong interpersonal and leadership skills with the ability to communicate technical solutions at all levels.

Cisco certified, or at working level with proven experience, to CCIE.

What's On Offer:

  •   Offered Salary

:

Up to RM 20,000

  •   Working hours

:

40 hours spread over 5 days a week.

  •   Type             

:

Permanent

  •   Work Location 

:

Petaling Jaya, Malaysia

  •   Offered Benefits

:

Mileage, toll & parking reimbursement.

Ease of access: Central HQ location