Compulsory skills

Information Technology

Design Specialist (Presales)

Petaling Jaya, Malaysia

Regional Delivery Centre for Multinational Telecommunications Company

Our CLIENT is a premier Regional Delivery Centre (RDC) committed to bringing the best global communication solutions to global customers such as Australia & Singapore. They are talent-centric and drive customer experience through improved satisfaction and operational performance that covers ICT, project management, carrier services, and service provisioning to provide world-class and exceptional delivery.

2 years working experience in ICT or telecommunications industry with good understanding of corporate enterprise network architecture.

Compulsory experience

2 years working experience in ICT or telecommunications industry with good understanding of corporate enterprise network architecture.

What You Will Do

You will join a team that plays a key role in providing presales solution design and standard price quotes of Optus Business (OB) products and services across Telco and ICT
network for both new and existing customer.

Support the OB Sales teams in qualifying, proposing, closing and proceed
to order stages of the sales cycle.

Providing a complete solution design with the required details and quotes for proposal and ordering.

Be the expert consultant on products, services and pre-sales processes for standard OB products across Telco and ICT network.

This includes:
I. Telecommunications service provider products and solutions;
II. Data, Voice, Wireless and other Enterprise network equipment at
customer premises;
III. Modular project work to effect updates and changes to Optus
managed services.

Use product knowledge and design skills to add technical detail into the
solutions, proposals and quotes for standard OB products.

Provide high level design, Bill of Materials (BoM) and quotes for Telco network services and ICT network services, and finalise internal documentation for Telco network services ordering Project change: evaluation, documentation and quote.

What You Need:

Minimum 2 years working experience in ICT or telecommunications

Good understanding of corporate enterprise network architecture.

Fluent English communication skills: as the role requires effective
communication to stakeholders at many levels in the organization or
customer’s organization.

Collaboration skills: as the role works across many teams to develop
effective solutions.

Minimum intermediate skill level in office productivity tools for documentation, presentation and manipulating large datasets.

Good to have: Certification in any one of the following area of expertise: Cisco, Avaya, Riverbed, UCCE, UCCX and etc.

What's On Offer:

  •   Offered Salary


Up to RM 7,800

  •   Working hours


40 hours spread over 5 days a week.

  •   Type             


12 months contract (with intention to renew based on performance)

  •   Work Location 


Petaling Jaya, Malaysia

  •   Offered Benefits


Health insurance coverages, Work-From-Home & more staff perks!

Ease of access: Central HQ location