Customer Service Representative (Indonesia Market)

Client 

Location

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Multinational, Oil & Gas (Shared Services)

Must have skill(s) : 

Cyberjaya, Malaysia

Indonesia Language (spoken & written)

What this role involves:

As a Customer Service Representative part of Indonesia Support Operations Team, you shall maintain positive, empathetic and professional attitude toward customers at all times and respond promptly to customer inquiries, communicate with customers through various channels, acknowledge and resolving customer complaints, process orders, forms, applications, and requests.

You shall maintain a Customer-First mindset and keep records of customer interactions, transactions, comments and complaints, and ensure high level of customer satisfaction and provide professional customer support.

What you need:

Minimum diploma qualifications..

Language requirements: Indon & English (written & spoken).

Previous experience in Shared Service, Call Centre, Service environment and multicultural / multinational companies an added advantage.

Intermediate knowledge in Ms Excel.

High caliber fresh graduates are welcomed to apply.

Stakeholder management skills and experience in change management an added advantage.

What's on offer:

  •   Offered Salary

Up to RM 3,500 + Overtime + Language Allowance

40 hours spread over 5 days a week.

  •   Working hours

  •   Work Location 

Cyberjaya, Malaysia

Contract, 12 months (renewable/permanency subject to performance)

  •   Type             

Ease of access: Public transportation available

Medical Insurance + Allowances

  •   Offered Benefits

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To apply, send your latest updated resume to apir@idealreliance.com

or Click                             to deposit your resume.

Date :

cc9f59ff-b8fb-47ec-bb20-46735ff795d7

Job ID :

© 2019 BY IDEAL RELIANCE SDN BHD (EST.1999)

 

 

CONTACT INFO  

Ideal Reliance Sdn Bhd 

Agensi Pekerjaan Ideal Reliance Sdn Bhd 

(Human Capital Management & Outsourcing Services)

66 Mezz., Jln SS21/39, 

Damansara Utama,

47400, Petaling Jaya,

Selangor, Malaysia

t: (+6) 03  7731 0086 / 7729 6201

Em: apir@idealreliance.com