Billing Executive

Fruit Pie

Client 

Location

:  

:  

Regional Delivery Centre for Multinational Telecommunications Company

Must have skill(s) : 

Petaling Jaya, Malaysia

High accuracy work & experience in large billing processing operations

About the Client:

Our CLIENT is a premier Regional Delivery Centre (RDC) committed to bringing the best global communication solutions to global customers such as Australia & Singapore. They are talent-centric and drive customer experience through improved satisfaction and operational performance that covers ICT, project management, carrier services, and service provisioning to provide world-class and exceptional delivery.

What This Role Involves:

As Billing Executive, you will be accountable for Voice, Internet & Data Bill management.

Ensuring customer’s account, services and pricing are set up correctly and are billed as per the customer’s contractual agreement.

Ownership of billing requirements - taking responsibility for coordinating workflow, ensuring all checkpoints are met within strict timeframes, investigating problem orders, escalating and following through issues with associated workgroups and management.

Ensure the integrity of data entered the billing system and minimize rework.

Ensure appropriate approval has been obtained for nonstandard pricing and early termination of contracts.

Provide feedback on work instructions and processes for the team, with a focus on continual improvement.

Ensuring accuracy is maintained in the billing process, and investigate and resolve items on billing error and exception reports.

What You Need:

Strong Excel & MS Office skills.

Ability to work with others in a team environment to achieve team and individual goals.

Proven ability to perform data entry and troubleshooting with high accuracy.

Meticulous attention to detail with a strong focus on the accuracy of data.

Excellent oral and written communication skills.

High level of organization and prioritization skills with the ability to delegate.

What's On Offer:

  •   Offered Salary

:

Up to RM 6,400

  •   Working hours

  •   Type             

:

40 hours spread over 5 days a week.

:

12 months contract (renewable based on performance)

  •   Work Location 

:

Petaling Jaya, Malaysia

  •   Offered Benefits

:

Health insurance coverages, Work-From-Home & more!

Ease of access: Central HQ location

To apply, send your latest updated resume to apir@idealreliance.com

or Click                             to deposit your resume.

Date :

a9708994-3972-438c-8ecf-c8f3f4e5c0a7

Job ID :